Bracelet Repair With New Silver (Silver Recycle Program)
We love for our bracelets to be well-loved, but we also know that lots of love means lots of wear and eventually they can break. As part of our quality promise, we will fix any bracelet for free if it breaks within the first year after purchase (please reach out directly through the chat on our site or by email if this is you).
If it's been more than a year since you got your bracelet and it breaks, don't worry! We will still happily restring it for you! We simply ask for a small fee to help us cover the cost of our silver recycling program. This means your bracelet is restrung with brand new (shiny!) sterling silver and it helps us reduce waste.
- We cannot start the repair until we receive your beads, so make sure to send them to us as soon as you can! (Address provided upon purchase)
- If we do not receive your original bracelet, we will be unable to complete your order. If we do not receive it (or at least hear from you) within 30 days of placing your order for a bracelet repair, we will cancel your repair order and refund you.
- Price of our Silver Recycle Program may vary slightly based on current market cost of silver.